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A Busser is responsible for the cleanliness, organization and table-turn of the restaurant, ensuring tables are promptly cleared and reset, and assisting the waitstaff in delivering outstanding service. A strong work ethic, attention to detail, and a passion for delivering top-notch customer service are crucial to this role.


Typical responsibilities:

  • Clear tables of dishes, utensils and trash. Wipe down tables and seating and reset efficiently and promptly.
  • Assist waitstaff by promptly refilling water glasses, replacing used utensils and clearing plates between courses, obtaining condiments and providing assistance as needed.
  • Respond promptly and courteously to guest requests, ensuring their needs are met to enhance their overall dining experience.
  • Maintain a clean and well-stocked supply of utensils, napkins, condiments, and other necessary items.
  • Collaborate closely with the kitchen and waitstaff to ensure efficient communication and coordination between front-of-house and back-of-house operations.
  • Assist with general cleaning duties, including sweeping, mopping, vacuuming, and dusting.
  • Provide support to other team members as needed to ensure smooth restaurant operations during busy periods or special events.


Useful qualifications:

  • Prior experience as a busser or in a similar role within the hospitality industry is preferred, but not required.
  • Strong attention to detail and the ability to work efficiently in a fast-paced environment.
  • Excellent customer service skills with a friendly and approachable demeanor.
  • Strong organizational skills and the ability to prioritize tasks effectively.
  • Ability to work collaboratively as part of a team and communicate effectively with colleagues and guests.
  • Flexibility to work in shifts, including evenings, weekends, and holidays, as required by the business needs.
  • Physical stamina and the ability to stand, walk, and lift heavy items throughout the shift.